Terms of Service

1. Description of Service

GrayTraderView is a software-as-a-service (SaaS) platform that provides AI-powered trading analysis tools, including chart analysis, position sizing calculations, performance tracking, and related features. We also offer TradingView indicators to eligible members. GrayTraderView additionally offers a Trade Copier feature (currently in beta) that allows users to connect their Tradovate brokerage accounts via OAuth and automatically replicate trades across multiple accounts. The Trade Copier is a software utility only — GrayRidgeTechnology LLC does not place, manage, or control trades on your behalf. See Section 17 for full terms governing the Trade Copier beta feature.

2. Account Registration

You must create an account to use GrayTraderView. You agree to provide accurate information and keep your account credentials secure. You are responsible for all activity under your account.

You may register using an email address and password, or by signing in through a supported third-party OAuth provider (currently X / Twitter, with Google coming soon). By using an OAuth provider to create or access your account, you authorize that provider to share your profile information — including your email address, display name, and profile picture — with GrayTraderView. This information is used solely to create and identify your account as described in our Privacy Policy.

3. Subscriptions and Payments

• Monthly subscriptions renew automatically until cancelled
• Prices are subject to change with notice to existing subscribers
• Payments are processed securely through Stripe

4. No Refunds

All sales are final. Due to the digital nature of our software and services, we do not offer refunds for any subscription or one-time purchase. By purchasing, you acknowledge and agree to this no-refund policy.

5. Acceptable Use

You agree not to:

• Share your account or login credentials with others
• Resell, redistribute, or commercially exploit our services or indicators
• Attempt to reverse engineer, copy, or replicate our software or algorithms
• Use automated systems to scrape or extract data from our platform
• Interfere with or disrupt the service or servers
• Use the service for any illegal purpose

6. Intellectual Property

All content, features, and functionality of GrayTraderView, including but not limited to software, algorithms, indicators, text, graphics, and logos, are owned by GrayRidgeTechnology LLC and protected by intellectual property laws. Your subscription grants you a limited, non-exclusive, non-transferable license to use the service for personal, non-commercial trading purposes only.

7. Trading Disclaimer

GrayTraderView is not a financial advisor, broker, or investment service. Our analysis and signals are for educational and informational purposes only. They do not constitute financial advice, investment recommendations, or trading signals you should blindly follow. See our full Trading Disclaimer for more information.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

GrayTraderView, managed and operated by GrayRidgeTechnology LLC, does not warrant that the service will be uninterrupted, timely, secure, error-free, or that any defects will be corrected. GrayRidgeTechnology LLC makes no warranty regarding the quality, accuracy, reliability, or suitability of the service for any particular purpose.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GRAYRIDGETECHNOLOGY LLC AND GRAYTRADERVIEW SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, TRADING LOSSES, DATA, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.

You acknowledge that trading involves substantial risk of loss. GrayRidgeTechnology LLC and GrayTraderView are not responsible for any financial losses you incur while using our platform or following any analysis provided.

IN NO EVENT SHALL GRAYRIDGETECHNOLOGY LLC'S OR GRAYTRADERVIEW'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT, INCLUDING NEGLIGENCE, OR OTHERWISE) EXCEED THE AMOUNT YOU PAID IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

10. Indemnification

You agree to indemnify, defend, and hold harmless GrayTraderView, GrayRidgeTechnology LLC, its members, officers, and agents from and against any and all claims, damages, losses, and expenses (including reasonable attorney's fees) arising from:

• Your use of the service
• Your violation of these Terms of Service
• Your violation of any third-party rights
• Any trading or investment losses incurred while using the service

11. Service Availability

We strive for high availability but do not guarantee uninterrupted service. We may modify, suspend, or discontinue features at any time. We are not liable for any downtime or service interruptions.

12. Termination

We reserve the right to suspend or terminate your account at any time for violation of these terms or any other reason at our discretion. You may cancel your subscription at any time through your account settings. Upon termination, your right to use the service immediately ceases.

13. Changes to Terms

We may update these terms at any time. Continued use of the service after changes constitutes acceptance of the new terms. Material changes will be communicated through email or a notice on the platform.

14. Severability

If any provision of these Terms of Service is found to be unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full effect.

15. Entire Agreement

These Terms of Service, together with the Privacy Policy and Trading Disclaimer, constitute the entire agreement between you and GrayTraderView regarding the use of the service and supersede all prior understandings and agreements.

16. Governing Law; Exclusive Venue; Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Virginia, without regard to its conflict-of-laws principles. You agree that any action, suit, or proceeding arising out of or relating to these Terms (including any claim in tort, contract, or statute) shall be brought exclusively in the appropriate state or federal courts located in Virginia, and you irrevocably submit to the jurisdiction of those courts and waive any objection to venue or forum non conveniens.

17. Trade Copier Beta Feature

The Trade Copier feature is currently offered as a beta service and is subject to all terms in this section in addition to the general Terms of Service. By enabling Trade Copier, you agree to the following:

• No Trade Placement. GrayTraderView and GrayRidgeTechnology LLC do not place, initiate, manage, or control trades on your behalf. Trade Copier is a software utility that replicates order information from a source account you designate to one or more destination accounts you have explicitly connected. You are solely responsible for all trading activity in every account you connect.
• OAuth Authorization. By connecting your Tradovate account(s) via OAuth, you expressly authorize GrayTraderView to transmit order data to Tradovate on your behalf. You may revoke this authorization at any time through your account settings or directly through Tradovate. GrayRidgeTechnology LLC is not responsible for activity that occurs before revocation is processed.
• Execution Risk. Trade copies are not guaranteed to execute at the same price, quantity, or time as the source trade. Latency, API delays, market conditions, account margin or position limits, and other factors may cause copies to execute at different prices, execute only partially, or fail entirely. GrayRidgeTechnology LLC is not liable for any such execution differences or failures.
• Third-Party Dependency. Trade Copier depends on Tradovate's API and is subject to Tradovate's uptime, rate limits, terms of service, and any modifications Tradovate may make to its platform. GrayRidgeTechnology LLC has no control over Tradovate's systems and accepts no liability for failures, errors, or interruptions caused by Tradovate or any third-party service.
• Not a Managed Account or Advisory Service. Use of Trade Copier does not establish a managed account, investment advisory, or fiduciary relationship. No investment advice is provided. You are solely responsible for assessing whether Trade Copier is appropriate for your financial circumstances.
• Beta Availability. As a beta feature, Trade Copier may contain bugs or unexpected behavior and may be modified, suspended, or permanently discontinued at any time without prior notice. GrayRidgeTechnology LLC is not liable for any trading losses, missed trades, or other damages arising from the use of or inability to use Trade Copier.
• Account Security. You are responsible for maintaining the security of your GrayTraderView account and any connected Tradovate credentials. You agree to notify us immediately of any unauthorized access or suspected compromise.

18. Contact

Questions about these terms? Contact us at graytraderview@gmail.com